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Frequently asked questions

Here are some common questions about our company.

Placing an order is easy. You can place your order online and we will call you within 10 minutes to confirm your order and to arrange payment. You can also call and speak to one of our catering concierges to arrange your delivery in minutes. 323 505 6383


No! We include all necessary serving utensils to enjoy your meals. but we do not include plates, napkins and forks unless you click the checkmark the shopping cart to include them. *tablecloth not included


If you have several events or a multi-part event, simply schedule each one online or call in to have us prepare each of your deliveries. Orders can be setup up to 30 days in advance. Set it and forget it. For recurring order, simply contact a concierge and we can setup automatic deliveries for you. 


If you have several events or a multi-part event, simply schedule each one online or call in to have us prepare each of your deliveries. Orders can be setup up to 30 days in advance. Set it and forget it. For recurring order, simply contact a concierge and we can setup automatic deliveries for you. 


Expensing receipts are a thing of the past with our business accounts. To setup a business account and receive direct billing, simply contact a catering concierge 323 505 6383 or use our contact form.


Enter your delivery address on any menu page to find out your delivery minimum requirements and delivery fees. 


You will first be e-mailed a quote then on request we can email you a copy of the invoice. If you have an online account, all documentation is available in the "My Account' section. Simply click and download any documentation you may need. 



We apply a 15% service charge to all orders to cover the cost of serving utensils and packaging sent along with your order. We work hard to find the most recyclable and compostable packaging items to minimize the impact on our environment. 




We highly discourage cancellations as they severely disrupt our operations. If you are unsure about an order please simply request a quote and we can confirm closer to your event date.  72 hour cancellation notice for all other orders. 50% charge for total cancellation of the order. Credit card refund fees will always be deducted from cancelled orders. 





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